ValphaSignet

Support

Questions, issues, or Investor plan requests — we reply by email. For the fastest response, message us on LINE.

Request Investor plan activation

Investor is activated manually. Tell us which cadence you want and we will reply with the payment link and activate your tier.

Contact support

Billing, bugs, feature ideas, or anything else — we read every message.

Frequently asked questions

What are the plans? +

Free — up to 5 positions, 3 watchlist items and 3 alert rules. Premium ($10/month or $100/year) — 10 positions, 10 watchlist items, 5 alert rules, full daily digest, LINE + email alerts and AI insights. Investor ($50/month or $498/year) — everything unlimited, fundamentals alerts, advanced analytics and priority support.

How do I get the Investor plan? +

The Investor plan is activated manually. Send a request through the form on this page (choose your monthly or yearly cadence), and we will reply with the next steps and activate your account.

How do I link my LINE account for alerts? +

Go to Settings in the app, open the LINE section, and follow the verification steps — you will receive a code on your LINE that links your account. After linking, you can enable LINE delivery per alert rule.

Why am I not receiving email alerts? +

Check that your alert rule has Email enabled and that you are on Premium or Investor for LINE delivery (email works on all tiers). Also check your spam folder — alerts are sent from onboarding@resend.dev until we verify a custom sending domain.

Where does the market data come from? +

Live quotes come from Finnhub through a Cloudflare Worker gateway with edge caching. Historical data and crypto use Yahoo. Sector and industry data comes from FMP. AI insights are generated via OpenRouter.

Can I cancel my subscription? +

Yes — you can cancel anytime from Settings. Your plan stays active until the end of the paid period, then your account returns to the Free tier.